1. Who we are

On the Green Bus provides catering services for festivals, weddings, and private events across the UK. You can contact us at info@onthegreenbus.co.uk for any privacy questions.

2. Data we collect

• Contact details you provide (name, email, phone) when you enquire or book.
• Event details you share (date, location, guest numbers, preferences).
• Website usage data via cookies/analytics to improve the site.

3. How we use your data

• Responding to enquiries and providing quotes.
• Planning and delivering catering services.
• Improving our website and services.

4. Sharing your data

We do not sell your data. We may share limited details with trusted suppliers (e.g., event staff, venues) when necessary to deliver your booking. All third parties are required to keep your data secure and only use it for the agreed purpose.

5. Cookies & analytics

We may use cookies and analytics tools to understand site performance. You can control cookies through your browser settings. Blocking cookies may impact certain site features.

6. Data retention

We keep enquiry and booking records only as long as needed for our services and legal obligations (for example, tax/audit requirements), then delete or anonymise them.

7. Your rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact info@onthegreenbus.co.uk. If you are not satisfied, you can complain to the UK Information Commissioner’s Office (ICO).

8. Security

We apply appropriate technical and organisational measures to protect your data. No online transmission is completely secure, so please contact us if you suspect any issue.

9. Updates

We may update this policy from time to time. The latest version will always be available on this page. Last updated: December 9, 2025.